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General Questions and Issues | Ships Data Questions | Aviation and Weapons Data Questions | Personnel Data Questions


FAQ and Online Support

Welcome to the VAMOSC Online support and Frequently Asked Questions page. Please contact us if you cannot find a solution here and have further questions.

General Questions and Issues

User Access and Data Request


  • Have a data request?

  • I am a US government employee. How do I request access to VAMOSC?

  • I am a government contractor. How do I request access to VAMOSC?

  • What is the difference between Applying for an Online Account and Requesting Data?

  • How long does it take to receive access or to have a data request filled?

  • In what format will my data be received?

  • What is the difference between government level access/data and contractor level access/data?

  • How do I export data into Microsoft Excel?

  • Can I share my saved queries/reports with another VAMOSC user?

  • How do I resize columns automatically?

  • Which web browsers are compatible with VAMOSC?

  • Issues Accessing Web Intelligence Application


  • PKI Certificate Issues


  • I am a VAMOSC user. How do I register my new or updated CAC/PKI certificate for VAMOSC access?

  • What is a CAC/PKI Certificate? How do I get one?

  • Cannot access VAMOSC due to a certificate revoked error.

  • Receive the "Client certificate not found" error.

Ships Data Questions

  • Why don’t I see all the Navy ships in the VAMOSC database prior to FY98?

  • How is data in the Ship Universe Class Average folders calculated?

  • Does VAMOSC have information on the annual O&S costs for operating Naval Floating Dry Docks?

Aviation Data Questions

  • Are Unmanned Aerial Vehicles (UAV) captured in VAMOSC?

  • Does the ATMSR element 1.2.3 - Support Supplies Costs include Contractor Logistics Support (CLS)?

  • What non-cost data are included in the ATMSR Universe?

  • What is the difference between the NAMSR and the NAMSR Plus?

  • What are the known differences between NAMSR and LMDSS/DECKPLATE?

  • Why do ATMSR and NAMSR report different AVDLR Costs?

  • Why do some Aircraft have Labor Hours and BCM data but no AVDLR or Consumable Cost Information?

  • What is the difference between Zeroes and Nulls in NAMSR?

  • Why are there WUCs with no BCMs but with a corresponding AVDLR Cost in NAMSR?

  • Why do some of the dimension elements (Bureau Number, Serial Number, COG, NIIN, CAGE, Part Number) have null values but report data (BCM, Failure Count, etc.)?

  • What is the difference between "Unknown" and a null value in the Bureau or Serial Number dimension element?

  • Why are flying hours not reported at the TEC/TMS or Major Claimant Level?

  • In the NAMSR universe, why do we not add zeros to Work Unit Codes (WUC’s) that are less than 7 digits?

  • Are Organizational and Intermediate level aircraft and engine parts data captured in the ATMSR universe?

Personnel Data Questions